WEBSITE USAGE TERMS AND CONDITIONS|
By using this website, you agree to comply with and be bound by the following terms and conditions which govern Photographic Studio Consultants Ltd t/a The Flash Centre relationship with you in relation to this website.
The term "Photographic Studio Consultants Ltd" or "The Flash Centre" or "us" or "we" refers to the owner of this website. Its registered office is PHOTOGRAPHIC STUDIO CONSULTANTS LIMITED, STOKER FARM, RYTHER, TADCASTER, NORTH YORKSHIRE and registration number is 02441299. The term "you" refers to the user or viewer of this website.
The use of this website is subject to the following terms:
1. Any content found on this website is for general information and use only and is subject to change without notice.
2. Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Any information or materials found on this website are used entirely at your own. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
4. This website contains material which is owned by, or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Any reproduction of these materials is prohibited.
5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
6. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
7. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by these terms and conditions of use. You should always exercise caution and look at the privacy statement applicable to the website in question.
8. You may not create a link to this website from another website or document without our prior written consent.
9. We will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
10. Every effort is made to keep this website up and running smoothly. However, we take no responsibility for, and will not be liable for, this website being temporarily unavailable due to technical issues beyond our control.
11. Any dispute arising out of the use of this website is subject to the laws of England and Wales.
12. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will be secure. In order to prevent any unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
13. We may collect the following information about you: name and job title; contact information including email address; other demographic information such as postcode, preferences and interests; and any other information relevant to customer surveys and/or offers. This information is required to understand your needs and provide you with a better service, and in particular, for the following reasons: internal record keeping; to improve our products and services; to periodically send you promotional e-mails about new products, special offers or other information which we think you may find interesting by using the email address that you have provided.
14. We will not sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
15. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small administration fee will be payable upon application. If you would like a copy of the information held on you please write to Accounts Dept, PSC Ltd, Unit 7 Scala Court, Leathley Road, Leeds LS10 1JD. If you believe that any information we are holding on you is incorrect, or incomplete, please write to us as at the above address. We will promptly correct any information found to be inaccurate.
16. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21/3/2011.
17. When you purchase from us, you are purchasing from Photographic Studio Consultants Ltd, trading as The Flash Centre. Our administrative office is at Unit 7, Scala Court, Leathley Road, Leeds, LS10 1JD.
18. By completing and submitting your electronic order, you are making an offer to purchase which, if accepted by us (as indicated by the despatch of your goods), will result in a binding contract. Once paid in full, we will process your order, carefully packing your goods and despatching them using the most effective method available to us. We normally use a Citylink next day service.
19. Stock Availability - All indications of stock availability are for guidance only and are maintained as a best effort. If an item is listed as 'In Stock' this means that it is available for us to despatch to you within the required delivery time. It does not mean it is available in a particular branch. It may mean that the item is available from our supplier for direct delivery to you. If you order an item that is listed as 'In Stock' and we later discover that we do not have stock, we will contact you within 3 working days of our having received your submitted order and inform you either of the expected availability, alternative goods or a full refund will be offered. A payment to be refunded will be processed as soon as possible, and in any event within 10 working days. If an item is listed as 'Out of stock' you may still order the item, for delivery when stock is available. If your order contains a mix of in stock and out of stock items, we may, at our discretion, send your order in two or more deliveries. If your order contains items which are out of stock, your next contact from us will be to inform you that the items are in stock and are being shipped to you. Should any item no longer be available, we will contact you within 3 working days of our having received your submitted order and alternative goods or a full refund, will be offered. A payment to be refunded will be processed as soon as possible, and in any event within 10 working days.
20. You have a right to cancel your order up to 7 working days commencing the day after your goods were delivered (either to yourself or your agent). Should you wish to excercise this option, the following procedure must be followed:
A: Within the permitted period you should confirm your cancellation in writing, either by email to the address where you placed your order, or by receipted post to the above address. We will then issue you with a unique Returns Reference Number which should be quoted on all further correspondence and/or documentation.
B: The unused goods should be repackaged in their original packaging material, ensuring that either a copy or the original of your Sales Receipt is enclosed.
C: They should then be addressed to our administrative office (see note 1.) clearly quoting your unique Returns Reference Number, and returned at your expense (unless agreed otherwise) using an insured, secure and effective method which includes provision for a proof of delivery.
D: On our inspection of the goods you will be issued a refund using your original payment method, excluding the cost of delivery (even if this cost was not charged to you).
21. You must notify us of any problems with your order within 48 hours of delivery. This includes but is not limited to missing, broken or incorrect items. If your package arrive damaged, please sign for it as damaged, photograph the packaging and contact us within 48 hours.
22. Should you have any concerns or suggestions regarding our products or services, please direct them in writing to our Leeds address above, and our shipping address at The Flash Centre, 68 Brunswick Centre, London, WC1N 1AE. You are of course also welcome to contact us by any other means. Our normal trading hours are Monday to Friday inclusive, 9.00am to 5.30pm.
23. Due to fluctuating financial market conditions, the availability and price of certain products may vary.
24. In the case of a course, tutorial or other booking being cancelled, TFC will only be liable for the cost of the booking itself. We will not be liable for things like, but not limited to - travel expenses, hotel expenses or loss of earnings.
25. These terms and conditions are in addition to your statutory rights.